All emails sent by the BallotBox system come from the email address, noreply@BallotBoxOnline.com.
If you designate that email address as a "safe sender," or add that email address to your contacts, most email systems will reliably deliver BallotBox emails to you.
If you use Outlook as a desktop email application on your computer, please click this link to open Microsoft’s support article, and then:
- Pick the version number of your Microsoft Outlook application (2016 / 2013 / 2010, or 2007)
- For Outlook 2016, 2013, or 2010, click “Add trusted names to the Safe Senders or Safe Recipients Lists”
- For Outlook 2007, click “Add trusted names to the Safe Senders List”
- Follow Microsoft's instructions to designate noreply@ballotboxonline.com as a “safe sender”
If you use Outlook.com or Office365.com from Microsoft for your email, you can find those instructions here:
- Outlook.com - add safe sender
- Office365.com - add safe sender
If you use Gmail, Thunderbird, or many other email applications, you will need to add noreply@ballotboxonline.com as a new Contact in your address book.
Gmail
- Be sure you’re logged into the correct Gmail account
- Open your Gmail Contacts
- Click the red circular + button in the bottom right corner, or the ADD A CONTACT button
Thunderbird
- Click the Address Book button
- Click the New Contact button
iPhone
- Open the Contacts app
- Push the + button
- Push Add Email
- Enter noreply@ballotboxonline.com and then save the new contact
The steps in other email programs and applications will be similar.