Officers

Historically, a password considered "strong" has required a combination of * uppercase letters (A B C D E ...) * lowercase letters (a b c d e ...) * digits (1 2 3 4 5 ...) * punctuation symbols (@ # $ % & ...) BallotBox does not have those sorts of password requirements. They made passwords hard to remember, without actually making them hard for a computer to guess. Here is a quick history lesson, and then what we recommend: The old view of "strong passwords" Sometimes, peop...

If you are an Officer in a poll, you will receive emails from BallotBox about that particular poll. In addition, if you know the BallotBox home page for an organization in which you are a voter, you can visit that home page, click on any poll, and then click on Officer Login. Each organization’s BallotBox home page is in the format, https://organization.BallotBoxOnline.com. Note: if our customer marks a poll as private, it will not be listed on the customer’s BallotBox account home page. Altern...

First, we recommend that you check your spam (junk mail) folder, or wherever blocked emails are in your system. Your email from BallotBox may be there. Second, to prevent BallotBox emails from being blocked, we recommend that you pre-approve emails from noreply@ballotboxonline.com (https://support.ballotboxonline.com/357299-How-can-I-help-ensure-emails-inviting-me-to-vote-are-not-blocked-as-spam--junk-mail). In many email systems, adding that email address into your Contacts is sufficient to pr...

Assuming you set a password for your Officer account for the poll, you can see different information depending on when in the process you are looking. When the poll is deployed for review, you will be asked to review and approve the ballot, or to give feedback on it first, and later approve it. You will be guided to this page by a link in an email that BallotBox will send you automatically. Later, you can return to the poll by going to your organization’s BallotBox account home page (https://_...

Each poll has a designated “quorum” size, which is the number of Officers required to unlock the poll’s results. By default, the quorum size is 2, but our customer can set the number to be as high as 5. To unlock a poll’s results, at least the quorum size number of Officers for that poll must get together, in person, in front of the same web browser, to enter their passwords. Because the ballots are encrypted, there is no alternative to this process – if too many Officers forget their password...

If the Officers for a poll do not approve the poll by the time it is set to launch, BallotBox will send the Admin for that poll an email setting forth the following options: * The Admin can email the Officers who have not approved the poll yet, reminding them. * If at least a quorum of the Officers have at least set passwords, the Admin can “manually launch” the poll even though the Officers have not approved it. * The Admin can cancel the poll. If, however, the Officers have not ev...

Officers have two key functions in BallotBox. They review the ballot questionnaire and the poll settings, and their passwords are required to unlock the poll’s results. As part of that first function, when an Admin for your organization deploys a poll for review, each Officer for that poll will receive an email that says he or she has been selected to be an Officer. Each Officer clicks the button in that email, and sets his or her Officer password. Then the Officer will see a one-page overview ...

Once a poll’s voting period starts, each Officer password is used to protect the integrity of the poll and the anonymity of the ballots that have been cast. To be able to help unlock the results, _you must remember your Officer password_. The cast ballots are encrypted in our database, and without the Officer passwords, there is no way to decrypt them. If too many Officers forget their passwords, the poll will have to be scrapped, and everyone will have to vote again.

You can tell BallotBox you forgot your password, and you will be emailed a link that you can use to reset it. If you reset your Officer password for a poll that has launched, your new password cannot be used to unlock that poll. To be able to help unlock the results, _you must remember your Officer password that was in effect before you reset it_. The cast ballots are encrypted in our database, and without the Officer passwords, there is no way to decrypt them. If too many Officers forget their...

Officers are selected by our customer to review the ballot questionnaire and look for any mistakes. In addition, Officers’ passwords protect the anonymity of the votes and the integrity of the results. We tell our customers: * to pick Officers that the voters in your organization would trust. * to pick Officers who will help you proofread your ballot questionnaire (https://support.ballotboxonline.com/761352-Im-being-asked-as-an-Officer-to-provide-feedback-on-a-Poll--what-does-that-mean-a...