Officers are selected by our customer to review the ballot questionnaire and look for any mistakes. In addition, Officers’ passwords protect the anonymity of the votes and the integrity of the results.
We tell our customers:
- to pick Officers that the voters in your organization would trust.
- to pick Officers who will help you proofread your ballot questionnaire.
- that the Officers will need to get together, in person, in front of the same web browser, to enter their passwords when the poll’s results are unlocked.
- that they must have at least two Officers, but that we recommend more, in case any Officer forgets his or her password.
Each poll has a “quorum size” of the Officers, which is the number of Officers who will be required to enter their passwords to unlock the poll results.
To be able to help unlock the results, you must remember your Officer password. The cast ballots are encrypted in our database, and without the Officer passwords, there is no way to decrypt them. If too many Officers forget their passwords, the poll will have to be scrapped, and everyone will have to vote again.